In sales and client service, attitude is the key to success. Sounds simple and easy but do you really portray a good attitude every day? Do you feel positive every day? Do you act as if you own the company you work for and take accountability for success? Of course, you may answer this with a resounding YES but in reality the answer is usually ‘sometimes.’ If you start the day off with a good attitude then you are on your way to selling more, improving your leadership, taking care of a client and producing better results. 90% of it is having the confidence to be better every day!
Take sales professionals for an example. When asked what makes one more successful than the other, the answer is ‘the successful one works harder and makes more calls.’ The ones that struggle argue with the number of calls they have to make, blame their boss for a lack of leads, say they haven’t been trained properly and so on. Again – lack of confidence and poor attitude!
So to prove my point I have something fun for you to read – compliments of my 81 year old mother who still is living the life of a positive attitude. Be aware – there is ‘harsh’ language in this so don’t get a bad attitude if you don’t enjoy a ‘bad’ word now and again.
What Makes 100%?
· What does it mean to give MORE than 100%?
· Ever wonder about those people who say they are giving more than 100%? We have all been to those meetings where someone wants you to give over 100%.
· How about achieving 103%?
· What makes up 100% in life?
Here's a little mathematical formula that might help you Answer these questions:
If: A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
Is represented as:
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26
8+1+18+4+23+15+18+11 = 98%
11+14+15+23+12+5+4+7+5 = 96%
1+20+20+9+20+21+4+5 = 100%
2+21+12+12+19+8+9+20 = 103%
AND, look how far ass kissing will take you
1+19+19+11+9+19+19+9+14+7 = 118%
So, one can conclude with mathematical certainty, that while hard work and knowledge will get you close, and attitude will get you there.
It’s the bullshit and ass kissing that will put you over the top.
Now you know why some people are where they are!